I have used Whaley Gradebooks for 25 years. They are all I've ever used, and I have never had an issue - until now. I ordered a 9x12 gradebook. My confirmation email listed the order as follows: 6GB-066 Whaley Gradebook (9 x 12 inches) 3-Line Grade And Attendance Record Book, Six 8-Week Sessions (6GB-066). However, the gradebook is not 9 inches wide, which is important to the functionality that I need. I have attempted to contact the company to resolve this repeatedly. Their response is that I ordered an 8-week session book instead of a 9-week session book like I have in the past. However, the dimensions they listed on their site and in my confirmation email were 9x12. NOW, the dimensions are listed as 7.75x12 for the same item number. I have used these gradebooks so long, I ordered 2 this year to have one for next year, too. Now, I have spent money on two gradebooks that do not function correctly for me and cannot get assistance from the company.
Reviewed by: Wendy from NA.